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Account control

Delete your LetsChat
account and data.

You can request deletion from inside the app. An email route is also described below for people who cannot access the app.

Request deletion inside the app

  1. Open Settings

    Open LetsChat and go to Settings.

  2. Choose Login & security

    Find the account controls, then choose Delete account.

  3. Read and confirm the notice

    The current app says you are hidden and signed out immediately, with deletion scheduled after 30 days. Signing in during that period restores the account. Follow the confirmation shown in your app.

Request deletion by email

Email with the subject Delete my LetsChat account. Provide the phone number or email used for that account and state that you want the account and associated data deleted. Do not send passwords, OTPs or identity documents unless a verified support process specifically requires proportionate evidence. Identity verification and response timelines are [TBC].

What is deleted or retained?

The request covers your account and associated personal data. The final deletion scope for profile information, content, conversations, uploaded media, game records, vendor copies and backups is [TBC]. Records required for legal obligations, fraud prevention or safety may be retained for a limited period. The exact categories, justification and durations must be published before launch.

Deletion is different from cancellation

Uninstalling LetsChat does not delete your account. Deleting an account does not automatically cancel a subscription billed by Apple or Google. Cancel in the store as well if you want the next renewal stopped.

Read the privacy draft and refund and cancellation draft.

Download LetsChat

Store link [TBC]

The store destination has not been supplied yet. This button does not start a download.

See download information ↗